Dear User,

Welcome to Elide (hereinafter referred to as “we” or “Elide”). We understand the importance of your personal information and are committed to protecting your privacy and data security. This Privacy Policy explains clearly and transparently how we collect, use, store, and protect your personal information when you visit our website and use our services.

1. What Information We Collect

To provide convenient product consultation and purchasing support, and to respond promptly when you submit information through the product purchase button or contact us for cooperation, we follow the principle of data minimization and only collect information that you voluntarily provide:

Contact Name: Used to address you appropriately during business communications and establish a dedicated communication channel.
Email Address: Used to send product details, quotations, cooperation information, order notifications, and other official communications, and to maintain business communication records.
Inquiry Information: Product purchasing needs, cooperation requests, and other information you voluntarily provide through the product purchase form.

Except for the necessary information listed above, Elide will not collect sensitive personal information, biometric data, device information, or other unnecessary personal data through hidden methods, backend collection, third-party tools, or other unauthorized means.

2. How We Use Your Information

We use your personal information only for the purposes described in this Privacy Policy and in compliance with applicable laws and regulations:

Business Consultation & Support: Our dedicated representatives may contact you based on the information and purchasing needs you submit to answer product questions, assist with purchasing, and confirm cooperation details.
Personalized Service: Based on your company name, contact details, and purchasing needs, we may recommend suitable product specifications and quotation solutions.
Service & Product Improvement: We may analyze product inquiries and purchasing needs internally to improve our product displays, purchasing process, and overall user experience.

3. Data Storage & Security

We take the security of your personal and business information seriously. All information you voluntarily submit is securely stored on compliant servers located in China.

We implement industry-standard security measures, including encrypted data transmission, access control, security monitoring, and regular security maintenance, to protect your information against unauthorized access, disclosure, alteration, loss, or misuse.

We retain your information only for a reasonable period necessary to provide product consultation, purchasing support, after-sales service, and related services. Once the information is no longer required, we will securely delete or destroy it. Except where required by law or necessary to fulfill contractual obligations, we will not retain your information beyond the necessary period.

4. Information Sharing & Disclosure

We strictly protect your personal and business information. We will never sell, rent, transfer, or otherwise trade your contact name, contact details, company information, email address, purchasing needs, or other personal information with any third party or individual.

We may disclose relevant information only in the following limited circumstances:

With your prior express consent, authorization, or written permission;
When required by applicable laws and regulations, legal procedures, or lawful requests from government or judicial authorities.

5. Your Rights

You have the following legal rights regarding the personal information we collect, store, and use:

Right to Access & Correct: You may request access to your personal information at any time. If any information is incorrect or incomplete, you may request that we correct or update it.
Right to Delete: If our processing of your information violates applicable laws, or you no longer need our services and wish to delete your personal information, you may request deletion of all or part of your information at any time.
Right to Withdraw Consent: You may withdraw your consent to the collection and use of your personal information at any time. Upon withdrawal, we will stop the relevant processing activities and delete the corresponding information as required.

6. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or wish to exercise your rights concerning your personal information, please contact us through Elide’s official public channels, including our official phone number or email address.

After verifying your identity, we will promptly review and process your request and provide a timely response.

Effective Date: August 2026

Elide reserves the right of final interpretation of this Privacy Policy.